Refund & Return Policy

Your satisfaction is important to us. Please read the return and refund policy carefully before making a purchase.

1. Returns

Returns are accepted within 7 days of product delivery. Items must be unused, in original packaging, and accompanied by proof of purchase.

2. Non-returnable items

  • Customized or made-to-order items
  • Items on sale or clearance

3. Refunds

Once we receive and inspect the returned item, we will notify you of the status of your refund. Approved refunds will be processed to your original payment method within 7–10 business days.

4. Shipping Costs

Return shipping charges are the responsibility of the customer unless the item was defective or sent in error.

5. How to Initiate a Return

To initiate a return, please email us at contact@kesarioexports.com with your order number and reason for return.